We understand that accommodation reservation involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein. If you do not agree with the practices described in this policy please do not use this website or submit your personal information to us.
What information we collect from you
In General. We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your accommodation preferences. You can choose not to provide information to us, but in general most of the information we request from you is required in order for you reserve a room or a flat.
Social Media. If you make use of any Studentroomsflats.com social media features, either on our website, or otherwise through a social media provider, we may access information about you via that social media provider in accordance with their policies.
How we use your information
We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the room / flat reservations you make on our website or through an email. We use other information about you for the following general purposes so long as you have given your consent: to provide you with the products and services you request; to provide you with your room / flat booking confirmation and updates; to communicate with you in general; to respond to your questions and comments; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; and as otherwise described to you at the point of collection.
Email Communications. We want to make it easy for you. One way we do this is by sending you email messages that contain information about your room / flat related.
With whom we share your information
We may share your information:
• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company, this website or our customers, or others; and in connection with our other agreements.
• Where we believe that it is necessary to prevent or lessen a serious and imminent threat to somebody’s life or health.
Cookies and other technologies
Cookies are small text files that are placed on your computer or mobile device when you visit almost all websites. Cookies do not recognize you personally and are not harmful to your computer or mobile device. They are used by websites you visit in order to improve your experience on the website, to provide us with analytics information that will help us improve our website.
Some cookies, called “session cookies”, stay on your computer only while your website browser is open and are deleted automatically when you close your browser. Other cookies, called “persistent cookies”, remain on your computer or mobile device after your browser is closed. This allows websites to recognize your computer when you later reopen your browser to give you as smooth a browsing experience as possible.
How can you manage your cookies?
You can set or amend your web browser controls to delete or disable cookies. However, if you choose to disable cookies on your computer or mobile device, your access to some functionality and areas of our website may be degraded or restricted. www.allaboutcookies.org provides good simple instructions on how to manage cookies on the different types of web browsers. http://www.adobe.com/eeurope/special/products/flashplayer/articles/lso/ also has a good summary of how to manage Flash cookies.
How we protect your information
We want you to feel confident about using this website, and we are committed to protecting the information we collect.
This is a general audience website and the not directed to children. If we gain actual knowledge that a child under the age of 13 has provided any personal information to us without the parent’s or guardian’s consent, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
How you can contact us
This Privacy Statement is effective as of January 1, 2019.